In a globalized, ever-connecting world, outsourcing key aspects of your business is easier than ever. There are a variety of benefits to this, including cheaper fees, professional handling of issues, and freeing up time to work on the parts of your business that are more important to you.
This is why outsourcing has become standardized across the world and is now worth $92.5 billion in the USA alone. However, when you are deciding to outsource pivotal parts of your company, it is essential that you go through a checklist of deeply important criteria first. To make this a simple and easy process, this guide has been created to help you make the most of it. Read on below for a variety of useful tips.
Understand The Reasons Behind Your Decision
Outsourcing isn’t something that should be entered into lightly. Many businesses make the mistake of simply assuming that a wide variety of processes can be quickly handled by simply sending them off for other people to work on. The first point of order is to understand the reasons why you are outsourcing. This is so that the process of getting other companies to work for you is as simple as possible, allowing you to establish what you need and how they can deliver on their promises.
Approach Trusted Companies
A really important point to consider is that cheaper doesn’t always mean better. Some companies in developing countries will offer you insanely good rates, like India, the modern home of outsourced companies, but this may not mean that they are professionally equipped to deal with the needs of your business. It’s worth really doing the research first to make sure that the company can be trusted.
Make sure to read independent reviews. Try and avoid simply trusting testimonials on their own pages, as these could be false. Another option is to ask around your own business community and to get a personal recommendation, so then you can really be sure that the company you deal with is great at what they do. If you are thinking of working with a trusted IT company with years of experience to manage your IT issues 24/7, look no further than the IT support work of Evolvit, who will be able to help you with your every need.
Agree on Workflow and Expectations
Once you have contacted a company that you want to work with, it is essential to establish the workflow between both companies. Without a clear structure that allows you to understand who is working on what and when then it is likely that confusion will brew. After all, working with a remote company that doesn’t understand what it is doing can quickly get far more tiresome than working with someone in the same office to who you can directly walk over and explain your concerns to.
Expectations are really crucial here. For example, if you are dealing with a country in a time zone a few hours ahead of you, then it’ll be hard to expect them to answer any queries at the end of the workday. To keep the people you are outsourcing with in check, we would recommend setting weekly or daily meetings in order to clearly establish workflow and delivery.
You can also manage their workflow through the implementation of shared tools, for example, project management software that allows you to see what they are doing and when, shared file software so you can review their work in real-time, and chat software so you can quickly intervene in what they are doing wrong. By working together on a shared set of expectations and having a clear communication channel, your outsourcing project will be a success.
Share as Little Sensitive Information as Possible
Equally as important as expectations is knowing exactly what you want the company you are outsourcing to see. This does not mean handing over the keys to the castle and simply letting them do what they want. That would be a sure-fire way to cause a major security breach. Safety is paramount and can be ensured in a variety of different ways, such as only giving them passwords to the parts of your company that they need to work on, making sure that they log onto a secure firewall that separates them via a virtual wall from the rest of the business, and communicating over a VPN that ensures complete safety and minimizes the potential for hacks.
Additionally, if they are working on your website, be sure to only allow them to change items on the staging site. This means that if they do make any mistakes, they will not occur on your public-facing website.